Try Flo-Joe's latest FCE Writing task
You have just returned from a holiday and have decided to make a complaint to the hotel you stayed in regarding the level of service you received. The following extract comes from the hotel's complaints procedure:
|If you are dissatisfied with any of our services, we request that you put your complaint in writing. Please give details of your booking, outline the cause of your dissatification and the steps you feel you would like us to take.|
Write your letter of complaint to the hotel. (around 140-190 words)
What you need to do to pass
Read our checklist first to understand what the examiner is looking for in a good answer.
Ideas for writing
Ask yourself the following questions to help you get started:
Decide how many paragraphs you are going to have (not more than three or four).
Drafting and proofreading your work
You should look at your first draft of the task and decide:
If the answer is 'no' to any of these questions then you will need to do some more drafting!