Check out students' answers to Flo-Joe's CPE Writing tasks with a teacher's feedback
You recently took a self-catering holiday in a luxury apartment, but the standard of the accommodation was very poor. The holiday company that you booked with have offered you some vouchers as compensation, but you have decided you would prefer a cash refund instead. Write a letter to the company outlining the problems you experienced with the accommodation and the action you want them to take.
Write the letter to the company (around 280 - 320 words).
Read Ilona's answer to this question below. Try correcting the piece of writing yourself first: use the marking codes to think about what might be wrong (or what's good) about the piece of work. Then when you're ready, click the green buttons in the text for our feedback.
Dear Sir or Madam
I am writing to complain about the bad WW
Had I known that the accomodation would be so poor, I would have booked from the beginning a full-service holiday. Gd
My purpose in visiting the agency was to ask for compensation. The young lady who served me offered some vouchers as compensation. She advised me to take my time with the answer. I have decided to ask your company for a cash refund. Would a refund /\
At the very least, I would like you to inform me of the action you will take with regard to my extra invested money. PE
This is a really good attempt at the question. You give a detailed description of what went wrong on the holiday and you firmly - but politely - state what compensation you want and what you will do if this is not forthcoming!
This letter shows excellent grammatical control and although there are a few language errors (mainly due to word choice or slightly awkward phraseology) there is nothing too serious. So, well done, Ilona.
/\ Word(s) missing
- Omit word
PE Poorly expressed
SS Sentence Structure
WF Wrong form
WO Word order
WT Wrong tense
WW Wrong word