Check out students' answers to Flo-Joe's CAE Writing tasks with a teacher's feedback
Read this extract from a letter you have recently sent to a friend:
|.... Oh, and by the way, don't go to Barry's Restaurant for your birthday. We went there last night - the service was awful and the food was a disaster! I complained to the head waiter but he asked me to put it in writing ...|
Write your letter of complaint to the restaurant manager. (220-260 words)
Read Carmen's answer to this question below. Try correcting the piece of writing yourself first: use the marking codes to think about what might be wrong (or what's good) about the piece of work. Then when you're ready, click the green buttons in the text for our feedback.
Dear Sir or Madam
I am writing to complain about the unacceptable treatment that I received in your restaurant last friday when I was intended WF
First of all, we were given a table just in front of the toilets because there was not any other available, although we had booked it in advance. Furthermore, we were forced to leave at 10 p.m because someone else had also booked the same table.
Secondly, we had to wait for nearly half an hour to be served and after the long waiting WF
I would also like to point out Gd
To make matters worse, Gd
I very much hope that in future you will take care of WW
A very good letter, Carmen! You made the reasons for the complaint clear and explained what you want the manager of the restaurant to do about the poor service. The tone of the letter is suitably formal, the points you make are organised clearly into paragraphs and you have used linking words and expressions extremely well. I'm sure the manager of this restaurant would take your complaints very seriously!
/\ Word(s) missing
- Omit word
PE Poorly expressed
SS Sentence Structure
T Tip (Not wrong but a suggestion)
WF Wrong form
WO Word order
WT Wrong tense
WW Wrong word